FAQs

Frequently Asked Questions

Have questions about supplements, our stores, or your order? If you don't find what you're looking for, reach out directly.

What brands do you carry?
We carry a carefully curated selection of the most trusted names in the supplement industry. Our team personally vets every brand on our shelves. If you're looking for a specific brand, contact us or visit a location and we'll do our best to help.
How do I know which supplements are right for me?
The best way is a free consultation at any of our locations — our staff will ask the right questions and help you build a plan. You can also explore our product catalog online and use filters to find supplements by goal, type, or brand. When in doubt, ask us.
Are your products third-party tested?
We prioritize brands committed to transparency, quality manufacturing, and third-party testing. We don't carry products we wouldn't use ourselves. If you have specific questions about a product's testing or certifications, our staff can walk you through it.
Are supplements safe?
We only carry reputable brands with strong safety records. If you have underlying health conditions, are pregnant, or are taking prescription medications, we always recommend consulting with your healthcare provider before starting a new supplement regimen.
How do I stack supplements?
Come in for a free consultation and we'll design a stack around your specific goals, budget, and schedule. You can also browse our Stacks & Kits page and build your own — and if you have questions along the way, we're just a message or phone call away.
Do you offer subscriptions?
Subscriptions are coming soon. In the meantime, you can shop online or in-store and we'll help you stay stocked up on everything you need.
Do you have physical stores?
Yes — we have three locations in Indiana: two in Fort Wayne and one in Warsaw. All three offer free InBody scans and free one-on-one consultations. No appointment necessary. Find a location.
What is an InBody scan?
An InBody scan is an advanced body composition analysis that measures muscle mass, body fat percentage, water balance, basal metabolic rate, and more — all in about 60 seconds. It's one of the most accurate tools available to track your fitness progress. Completely free at all three locations. Learn more.
Do you offer consultations?
Absolutely. Every CHN location offers free one-on-one consultations. Whether you're just getting started, trying to break through a plateau, or building a targeted stack, we'll help you find what actually works — no pressure, no upsell.
Do you price match?
We believe in offering fair, competitive pricing every day. If you've found a lower price on an identical product, contact us and we'll do our best to work with you. Email completehealthforwayne@gmail.com or call (260) 387-7670.
Do you offer free shipping?
Supplements ship free on orders over $80. Bars ship free over $100. Standard shipping on drinks applies. For orders under the threshold, standard shipping is available at checkout.
What is your shipping policy?
We ship same-day on orders placed before 2:00 PM EST. Standard shipping takes 1–4 business days via UPS. APO and PO Box addresses ship via USPS. Protein snacks ship at a flat rate of $8.99.
Can I pick up my order in-store?
Yes! In-store pickup is available at all three Indiana locations. Select store pickup at checkout and we'll have your order ready. Great option if you want your supplements the same day.
What is your return policy?
Unopened items in original packaging are eligible for return within 30 days. Opened or used items cannot be returned for health and safety reasons. Clearance items are final sale. Email completehealthfwsw@gmail.com with your order number to start a return.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, Google Pay, and PayPal. In-store, we accept credit/debit cards and cash.

Still have questions?

Our team is always happy to help. Reach out any time.

CONTACT US

Our Locations

Stop by for FREE InBody scans and expert consultations

Coldwater Road

10260 Coldwater Rd, Fort Wayne, IN 46825
Mon-Fri 10am-8pm, Sat 9am-8pm, Sun 11am-6pm

Jefferson Pointe

4206 W Jefferson Blvd, Fort Wayne, IN 46804
Mon-Fri 10am-8pm, Sat 9am-8pm, Sun 11am-6pm

Warsaw

1987 n detroit st, warsaw In, 46580
Mon-Sat 10am-7pm, Sun 11am-6pm